Payment

Full payment must be made prior to your character arriving. Cash will not be accepted on the day. If full payment is not received in advance the party will not go ahead.

Deposits 

Your booking is only confirmed when you have paid your deposit and you have received confirmation of booking email.

Cancellation Policy

We understand that occasionally parties need to be cancelled. We are happy to allow you to reschedule the party as long as we have availability for your new date. We can hold your deposit for 12 months. If you want to completely cancel your booking then we would charge your deposit fee.

We have never had to cancel a booking. If there was an issue with your booking from our end you would of course be refunded in full. 

Behaviour

Rude or aggressive behaviour towards our staff will not be tolerated. Should our performers  experience this they will suspend the party immediately.